Shipping policy
SHIPPING POLICY
Overview
We are committed to delivering your order as quickly and safely as possible. By placing an order through the website, you agree to the shipping terms outlined below.
We are committed to delivering your order as quickly and safely as possible. By placing an order through the website, you agree to the shipping terms outlined below.
1. Shipping Rates & Delivery
- Free Shipping. All orders of $50.00 and over qualify for free economy shipping.
- Standard Shipping. Orders under $50.00 are subject to a flat shipping rate of $6.00.
- Rate Application. Shipping charges are automatically calculated and applied at checkout based on your order subtotal before taxes and discounts.
2. Processing & Handling Times
- Order Processing. Most orders are processed and prepared for shipment within 1 to 3 business days.
- Weekend Policy. Orders are not processed or shipped on weekends or major public holidays.
- Peak Seasons. During high-volume periods or holidays, processing times may be slightly extended.
3. Tracking & Delivery Status
- Tracking Number. Once your package is handed over to the carrier, a shipping confirmation will be sent via email.
- Status Updates. The email will include a tracking number and link to monitor your delivery status in real-time.
- Activation Delay. Please allow up to 24 hours for the tracking information to update on the carrier's system.
4. Lost, Damaged, or Delayed Packages
- Carrier Responsibility. We are not directly liable for any products damaged or lost during transit by the shipping carrier.
- Damage Claims. If you receive your order damaged, please save all packaging materials and damaged goods before filing a claim.
- Delivery Issues. For delayed packages or delivery discrepancies, please reach out directly through our customer support channels.